Crain's Toronto | Business news just got personal

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  • Landy Labadie

    The Mistake: I wish I had known [at the beginning of my career] that yes, the guest is important, but your team is more important. I’ve noticed times...

  • Bonnie Gross

    The Mistake: Making assumptions about your audience is a mistake made even by professional speakers. I know because I’ve made it myself. As a public...

  • Bob Elfanbaum

    The Mistake: Not having a leadership plan in place that accounted for rapid growth. Our company really started in 1999 as a dot-com when rapid growth...

  • Daniel Levitt

    The Mistake: I learned from direct experience that raising money is a very difficult thing for some entrepreneurs. They come up with an idea and go...

  • Nelson Lang

    The Mistake: Not including the franchisees in our decision-making. Nobody complains when times are good, but that changes when things take a turn. We...

  • Pamela Steer

    The Mistake: I once believed that hiring “A-players” exclusively was the best way to grow a business. As someone who has roots in fast-changing start...